Contact Us

London Authorities Mutual Limited is managed by Charles Taylor & Co. Ltd, an appointed representative of Charles Taylor Consulting plc, which is authorised and regulated by the UK Financial Services Authority.

Address

International House

1 St Katharine's Way

London E1W 1UT

Phone: +44 (0)20 3320 2320

Fax: + 44 (0)20 3320 2331

Email: laml@ctcplc.com

All media enquiries should be directed to Crispin Derby on 07885 297019 or Jon Hanlon on 07748 103992 from Crispin Derby Limited.

Complaints

The Managers are committed to providing the highest standard of service to members. It is therefore important that any complaint should be resolved promptly, so far as possible.

Any issue of concern or complaint that a Member may have should, in the first instance, be addressed to the person with whom they normally deal with in the Managers' organisation. However, should this fail to resolve the matter, the complaint should be referred to the Mutual's compliance officer, Hunter Smith, who can be contacted on hunter.smith@ctcplc.com or telephone +44 (0)20 7522 7449.

The Managers will also arrange for a Member to be put in touch with the Chairman of the Mutual, should they so wish in respect of any complaint.